Compare Provider Search and Legacy Provider Search

If you’re an existing customer who uses Provider Search (Legacy), we suggest that you upgrade now for the best performance and scalability. To upgrade, enable the new Provider Search.

Review these important considerations:

• Provider Search shows as “Disabled” on the Provider Search Settings page for existing customers.
• Provider Search (Legacy) remains active for existing customers until Provider Search is enabled.
• Provider Search (Legacy) uses a Sync Job that runs every 6 hours. Existing customers can continue to use the sync job until the Winter ‘24 release.
• The data model for Provider Search hasn’t changed.
• You can continue to add custom fields to the Healthcare Provider and Healthcare Practitioner Facility objects and sync them to the Provider Search Searchable Field object.

Here’s a comparison between Provider Search and Provider Search (Legacy).