Health Cloud Administration

Administer Health Cloud
Where Do I Start with Health Cloud?
Health Cloud Data Models
Health Cloud Provider Network and Relationship Management
Health Cloud Sales and Commercial Excellence
Health Cloud Utilization Management
Health Cloud for Life Sciences
Health Cloud for Insurance
Types of People in Health Cloud
Quick Start List for a Successful Health Cloud Implementation
Set Up Health Cloud
Use the Health Cloud - Admin App
Customize the Health Cloud Console
Customize the Health Cloud Apps
Contact Center for Health Cloud
Code Sets and Code Set Bundles
Reporting in Health Cloud
Flow for Health Cloud
OmniStudio for Health Cloud
Help Patients Connect with Providers
Protect Personal Health Information
Experience Cloud Sites
Intelligent Appointment Management
Virtual Care
Medication Management and Medication Review
Advanced Therapy Management
Intelligent Document Automation
Intelligent Document Reader
Intelligent Form Reader
Document Generation in Health Cloud
Manage Patient or Member Care to Improve Outcomes
Integrated Care Management
Care Coordination for Slack
Unified Health Scoring
Home Health
Provide Easy Access to Protocols and Articles in Health Cloud
Provide Assessments and Surveys for Gathering Information and Feedback
Crisis Support Center Management
Manage Your Network of Providers
Behavioral Health App
Help High-Risk Patients and Members
Manage Care Requests
Verify Patient Benefits
Support Emergency Response Management and Contact Tracing
Use Care Programs to Track and Manage Cohorts of Patients and Members
Remote Monitoring Patients
Process Insurance Claims from External Sources
Automate Key User Tasks with Flows
Set up Action Plans
Manage Campaigns
Support and Manage Provider Referrals
CRM Analytics and Artificial Intelligence
Provide Patient and Member Insights with Analytics
Enable CRM Analytics for Health Cloud
Set up the Enhanced Analytics for Healthcare App
Set Up Your Org for Analytics for Healthcare and Create the App
Set Up Analytics for Health Cloud: Risk Stratification
Enable a Permission Set License for the Admin
Create a Permission Set for the Health Cloud CRM Analytics Admin
Install the Einstein Analytics for Health Cloud: Risk Stratification Package
Assign Permission Sets for Analytics for Health Cloud
Add Remote Site Settings for Analytics Patient Lists
Give Your Users Access to CRM Analytics
Set Up and Start Risk Scoring Dataflow
Set Up Dashboards
Add Picklist Values and Page Layouts for CRM Analytics
Add Risk Scoring Record Types to the Admin Profile
Health Cloud Risk Scoring Data Tables
Recalculate Patient Risk Scores
Set Up Artificial Intelligence Use Cases
Manage Commercial Excellence
Manage Inventories, Surgical Cases, and Cycle Counts with Intelligent Sales
Support Health Cloud for Mobile Users
Enhanced Timeline
Actionable Relationship Center in Health Cloud
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Add Remote Site Settings for Analytics Patient Lists

Enable remote site settings so that care coordinators can send patient lists from the Analytics for Health Cloud dashboard to the Health Cloud console.

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions with Health Cloud

Before any Apex callout can call an external site, that site must be registered in the Remote Site Settings page, or the callout fails. Salesforce prevents calls to unauthorized network addresses.

When the list generated in the dashboard contains more than 500 entries, it’s processed by a queueable job. As a best practice, set up two remote site settings entries for your org—one for the Visualforce page and one for the queueable job.

  1. From Setup, in the Quick Find box, enter Remote Site Settings, and then select Remote Site Settings.
  2. Click New Remote Site.
  3. Enter a name for Remote Site Name.
    This field represents the Remote Site Setting API name. Make sure the Remote Site Name doesn’t include spaces or two consecutive underscores, and doesn’t end with an underscore.
  4. Enter the URL for the remote site. The URL’s format differs depending on whether you use a Visualforce page for the list or send the records to a queueable job.
    You can find the remote URL for the Visualforce page by viewing its preview in your org and copying the domain name from that URL.
    1. From Setup, enter Visualforce Pages in the Quick Find box and select Visualforce Pages.
    2. Navigate to the HcWaveListIntegrationPage, click the name of the page, and select Preview.
    3. Copy the page URL from your browser and use it as the value for this field.
      For example, if the URL is: https://MyDomainName--healthcloudga.vf.force.com/apex/HcWaveListIntegrationPage. Enter https://MyDomainName--healthcloudga.vf.force.com as the value for Remote Site URL.
    To use a queueable job to process lists with over 500 entries, copy the URL from the Setup page.
    1. Go to Setup in your org.
    2. Copy the page URL from your browser and use it as the value for this field.
      For example, the URL is: https://MyDomainName.my.salesforce.com/setup/. Enter https://MyDomainName.my.salesforce.com as the value for Remote Site URL.
  5. To allow access to the remote site regardless of whether the user’s connection is over HTTP or HTTPS, select the Disable Protocol Security checkbox. When selected, Salesforce can pass data from an HTTPS session to an HTTP session, and from HTTP to HTTPS. Only select this checkbox if you understand the security implications.
  6. Optionally, enter a description of the site.
  7. Make the setting active.
  8. Click Save.