Configure an Action Launcher Deployment in Crisis Support Center Management

Add quick actions, flows, and OmniScripts to an Action Launcher in the Crisis Support Center Management app. Then, make the component available to users by adding it to a Lightning record page.

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions with Health Cloud


User Permissions Needed
To use the Crisis Support Center Management app Manage Crisis Support Center Management App
  1. From Setup, in the Quick Find box, enter Action Launcher, and then click Action Launcher.
  2. Enter a label for your deployment. The API name is auto-updated.
  3. Select both Flows and quick actions, and OmniScripts. Click Next.
  4. To show the actions in the Crisis Support Center Management, select Case as the object, and click Next.
  5. Select frequently-used actions to pin to the Action Launcher component.
  6. Save your changes.
  7. From the App Launcher, go to Crisis Support Center Management and open a case record in Lightning App Builder.
  8. In the Properties pane, in the Action Launcher Deployment field, add the deployment you configured.
  9. Activate and save your changes.