Health Cloud Administration

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Medication Review
Medication Management
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Medication Therapy Management
Medication Management Data Model
Enable Medication Management and Assign Permissions to Users
Configure Patient Medication Manager for Medication Management
Configure the Notes Tab in the Patient Medication Manager
Create Care Programs for Medication Therapy Review
Configure Reasons for Care Program Opt-Out
Understand and Customize the Medication Therapy Review Flow
Create Predefined Tasks for Medication Therapy Management
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Configure Reasons for Care Program Opt-Out

Help your pharmacists record the reasons why their patients opted out of a medication therapy management care program. Patients can temporarily or permanently opt-out at any time, so it’s important to understand and track the reason why.

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions with Health Cloud and the Medication Management Add-On license

User Permissions Needed
To configure the opt-out reasons: Create and Edit on Care Program Enrollee object

Depending on your organization’s business needs, configure appropriate opt-out reasons.

  1. From Setup, open the Object Manager, and go to the Care Program Enrollee object.
  2. Under Fields & Relationships, click Opt Out Reason Type.
  3. Click New in the Opt Out Reason Type Picklist Values section.
  4. Enter a list of reasons that suit your needs. Enter each value on its own line.
  5. Save your changes.
    Now, when a patient opts out from the program, your pharmacists can go to the corresponding Care Program Enrollee record and select one of the defined reasons from the Opt Out Reason Type picklist.