Health Cloud Administration

Administer Health Cloud
Where Do I Start with Health Cloud?
Health Cloud Data Models
Health Cloud Provider Network and Relationship Management
Health Cloud Sales and Commercial Excellence
Health Cloud Utilization Management
Health Cloud for Life Sciences
Health Cloud for Insurance
Types of People in Health Cloud
Quick Start List for a Successful Health Cloud Implementation
Set Up Health Cloud
Use the Health Cloud - Admin App
Customize the Health Cloud Console
Customize the Health Cloud Apps
Contact Center for Health Cloud
Code Sets and Code Set Bundles
Reporting in Health Cloud
Flow for Health Cloud
OmniStudio for Health Cloud
Help Patients Connect with Providers
Protect Personal Health Information
Experience Cloud Sites
Intelligent Appointment Management
Virtual Care
Medication Management and Medication Review
Advanced Therapy Management
Intelligent Document Automation
Intelligent Document Reader
Intelligent Form Reader
Document Generation in Health Cloud
Manage Patient or Member Care to Improve Outcomes
Integrated Care Management
Care Coordination for Slack
Unified Health Scoring
Home Health
Provide Easy Access to Protocols and Articles in Health Cloud
Provide Assessments and Surveys for Gathering Information and Feedback
Assessments vs Surveys
Provide Assessments to Analyze a Patient's Health
Get Your Org Ready to Use Assessments
Deploy Sample Assessments
Create an Assessment with Discovery Framework
Give Users Access to Assessments
Add the Assessment Component to the Patient Page
Set Up Assessments for an Experience Cloud Site
Update an Existing Assessment for Patients to Complete on an Experience Cloud Site
Give Guest Users Access to Assessments
Provide Surveys for Gathering Feedback
Crisis Support Center Management
Manage Your Network of Providers
Behavioral Health App
Help High-Risk Patients and Members
Manage Care Requests
Verify Patient Benefits
Support Emergency Response Management and Contact Tracing
Use Care Programs to Track and Manage Cohorts of Patients and Members
Remote Monitoring Patients
Process Insurance Claims from External Sources
Automate Key User Tasks with Flows
Set up Action Plans
Manage Campaigns
Support and Manage Provider Referrals
CRM Analytics and Artificial Intelligence
Manage Commercial Excellence
Manage Inventories, Surgical Cases, and Cycle Counts with Intelligent Sales
Support Health Cloud for Mobile Users
Enhanced Timeline
Actionable Relationship Center in Health Cloud
PDF

Update an Existing Assessment for Patients to Complete on an Experience Cloud Site

A Discovery Framework assessment created before Summer ‘23 is missing a remote action that is needed for it to work on an Experience Cloud site. Edit the existing OmniScripts you want to use on an Experience Cloud site to include a remote action and key value pair to set the usage type.
Available in: Enterprise and Unlimited Editions with Health Cloud or Health Cloud for Life Sciences

User Permissions Needed
To create a Discovery Framework OmniScript:

Omnistudio User

AND

Create, Read, Edit, and Delete access to Assessment Question
  1. From the App Launcher, find and select OmniScripts.
  2. Click the name of the OmniScript to open it in the OmniStudio Designer.

    If the OmniScript is active, deactivate it to edit it.

    Note

  3. In the OmniScript’s Setup, find the Seed Data JSON section and click + Add New Key/Value Pair.
  4. Enter UsageType for Key, and enter HCUsageType for Value.
  5. On the designer header, click Preview to test the form.
  6. On the designer header, click Activate Version when you’re ready to deploy the form.

    Activating the OmniScript generates a Lightning Web Component that you can publish on a Lightning page or Experience Cloud site. The Assessments component adds the ability to view all OmniScripts with Discovery Framework in a single place.

    Note

Test that the assessment is working after you configure the send assessment email flow. Send the flow to a test account, access it through the emailed link on the Experience Cloud site, complete the questions, and submit.