ScndTelephPrvdOtbdDtl

Represents the outbound SIP routing configuration for a secondary telephony provider in Agentforce Contact Center BYOC. This object is available in API version 68.0 and later.

Supported Calls

create(), delete(), describeSObjects(), query(), retrieve(), update(), upsert()

Special Access Rules

To access ScndTelephPrvdOtbdDtl, you must have the Agentforce Contact Center Admin (Salesforce Voice) permission set assigned.

Fields

Field Details
CustomHeader
Type
textarea
Properties
Create, Nillable, Update
Description
Custom SIP headers for outbound calls.
DeveloperName
Type
string
Properties
Create, Filter, Group, Sort, Update
Description
Unique name of the object in the API.
HostConfig
Type
textarea
Properties
Create, Nillable, Update
Description
Key-value pair of IP address and port. You can specify a maximum of 5 entries.
Language
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description
Language of the MasterLabel.
MasterLabel
Type
string
Properties
Create, Filter, Group, idLookup, Sort, Update
Description
User interface label for the outbound details for the secondary telephony provider. This internal label doesn’t get translated.
OutboundAuthEnabled
Type
boolean
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
Indicates whether outbound authentication is enabled (true) or not (false).
The default value is false.
SecondaryTelephonyProviderId
Type
reference
Properties
Create, Filter, Group, Nillable, Sort
Description
ID of the associated secondary telephony provider.
This field is a relationship field.
Relationship Name
SecondaryTelephonyProvider
Refers To
SecondaryTelephonyProvider