Health Cloud Administration

Administer Health Cloud
Where Do I Start with Health Cloud?
Health Cloud Data Models
Health Cloud Provider Network and Relationship Management
Health Cloud Sales and Commercial Excellence
Health Cloud Utilization Management
Health Cloud for Life Sciences
Health Cloud for Insurance
Types of People in Health Cloud
Quick Start List for a Successful Health Cloud Implementation
Set Up Health Cloud
Use the Health Cloud - Admin App
Customize the Health Cloud Console
Customize the Health Cloud Apps
Contact Center for Health Cloud
Code Sets and Code Set Bundles
Reporting in Health Cloud
Flow for Health Cloud
OmniStudio for Health Cloud
Help Patients Connect with Providers
Protect Personal Health Information
Experience Cloud Sites
Intelligent Appointment Management
Virtual Care
Medication Management and Medication Review
Advanced Therapy Management
Intelligent Document Automation
Intelligent Document Reader
Intelligent Form Reader
Document Generation in Health Cloud
Manage Patient or Member Care to Improve Outcomes
Integrated Care Management
Care Coordination for Slack
Unified Health Scoring
Home Health
Provide Easy Access to Protocols and Articles in Health Cloud
Provide Assessments and Surveys for Gathering Information and Feedback
Assessments vs Surveys
Provide Assessments to Analyze a Patient's Health
Get Your Org Ready to Use Assessments
Deploy Sample Assessments
Create an Assessment with Discovery Framework
Give Users Access to Assessments
Add the Assessment Component to the Patient Page
Set Up Assessments for an Experience Cloud Site
Update an Existing Assessment for Patients to Complete on an Experience Cloud Site
Give Guest Users Access to Assessments
Configure Guest User Assessments
Customize the Assessment Envelope Email Template Flow
Create a Sharing Rule for Assessment Guest Users
Create an OmniStudio Permission Set and Assign it to Assessment Guest Users
Provide Surveys for Gathering Feedback
Crisis Support Center Management
Manage Your Network of Providers
Behavioral Health App
Help High-Risk Patients and Members
Manage Care Requests
Verify Patient Benefits
Support Emergency Response Management and Contact Tracing
Use Care Programs to Track and Manage Cohorts of Patients and Members
Remote Monitoring Patients
Process Insurance Claims from External Sources
Automate Key User Tasks with Flows
Set up Action Plans
Manage Campaigns
Support and Manage Provider Referrals
CRM Analytics and Artificial Intelligence
Manage Commercial Excellence
Manage Inventories, Surgical Cases, and Cycle Counts with Intelligent Sales
Support Health Cloud for Mobile Users
Enhanced Timeline
Actionable Relationship Center in Health Cloud
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Configure Guest User Assessments

Turn on guest user assessments, then select the customized Send Assessment Email template flow to use to send assessment notifications to patients. Select the default expiration date for the assessment envelopes.
Available in: Enterprise and Unlimited Editions with Health Cloud and Health Cloud Customer Community or Health Cloud Customer Community Plus license.

User Permissions Needed
To configure assessments: Industries Assessment permission set license
  1. From Setup, in the Quick Find box, enter Assessment, and select Assessment Settings.
  2. Turn On Guest User Assessments.
  3. Set the default number of days until the assessment envelope expires.

    The assessment envelope contains all the assessments that the user assigns to the patient. The user can change the default expiration date before sending the assessments, but the expiration date can’t exceed 30 days.

    Note

  4. In Send Email Assessment Flow, click Edit.
  5. Select the Send Email Assessment Flow that is customized to meet your business processes.

    If you don’t see the Send Email Assessment Flow in the dropdown, check to see if it’s activated.

    Note

  6. Save your work.