Health Cloud Administration

Administer Health Cloud
Where Do I Start with Health Cloud?
Health Cloud Data Models
Health Cloud Provider Network and Relationship Management
Health Cloud Sales and Commercial Excellence
Health Cloud Utilization Management
Health Cloud for Life Sciences
Health Cloud for Insurance
Types of People in Health Cloud
Quick Start List for a Successful Health Cloud Implementation
Set Up Health Cloud
Use the Health Cloud - Admin App
Customize the Health Cloud Console
Customize the Health Cloud Apps
Contact Center for Health Cloud
Code Sets and Code Set Bundles
Reporting in Health Cloud
Flow for Health Cloud
OmniStudio for Health Cloud
Help Patients Connect with Providers
Provider Search
Compare Provider Search and Legacy Provider Search
Set Up Provider Search
Set Up Data for Provider Search
Use Custom Fields to Run Provider Searches
Give Users Access to Provider Search
Prepare to Enable Provider Search
Enable Provider Search
Verify Access for Fields Used in Provider Search
Configure Provider Search for Users
Enable Users to Copy Provider Search Results
Enable Users to Generate a Report of Provider Search Results
Let Site Users Search for Providers
Enable Guest Users to Search for Providers
Synchronize Provider Search Data Manually
Provider Search Fields
Provider Search Limitations
Provider Cards
Protect Personal Health Information
Experience Cloud Sites
Intelligent Appointment Management
Virtual Care
Medication Management and Medication Review
Advanced Therapy Management
Intelligent Document Automation
Intelligent Document Reader
Intelligent Form Reader
Document Generation in Health Cloud
Manage Patient or Member Care to Improve Outcomes
Integrated Care Management
Care Coordination for Slack
Unified Health Scoring
Home Health
Provide Easy Access to Protocols and Articles in Health Cloud
Provide Assessments and Surveys for Gathering Information and Feedback
Crisis Support Center Management
Manage Your Network of Providers
Behavioral Health App
Help High-Risk Patients and Members
Manage Care Requests
Verify Patient Benefits
Support Emergency Response Management and Contact Tracing
Use Care Programs to Track and Manage Cohorts of Patients and Members
Remote Monitoring Patients
Process Insurance Claims from External Sources
Automate Key User Tasks with Flows
Set up Action Plans
Manage Campaigns
Support and Manage Provider Referrals
CRM Analytics and Artificial Intelligence
Manage Commercial Excellence
Manage Inventories, Surgical Cases, and Cycle Counts with Intelligent Sales
Support Health Cloud for Mobile Users
Enhanced Timeline
Actionable Relationship Center in Health Cloud
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Enable Provider Search

Enable Provider Search to let internal users and site members find the right healthcare providers.

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions with Health Cloud

User Permissions Needed
To administer Health Cloud: Health Cloud Foundation permission set
To use Data Processing Engine: Data Pipelines Base User permission
To enable Data Pipelines: Customize application

When Provider Search is enabled, it creates a Data Pipeline definition that transforms data from Contact, Account, Healthcare Provider, and Healthcare Practitioner Facility records to the searchable Care Provider Searchable Field object. This object ensures that search queries for providers are returned quickly. The Data Pipelines process runs one time per day. Or you can manually sync at any time.

If your org existed before Winter '23, you're using legacy Provider Search. Enabling this setting irreversibly disables legacy Provider Search.

Important

  1. From Setup, in the Quick Find box, enter Provider Search, and then select Provider Search Settings.
  2. On the Provider Search settings page, turn on Provider Search.