Give the Guest User Profile Access to Provider Search Objects

Configure the guest user profile to have read access to objects used in Provider Search.
Available in: Enterprise and Unlimited Editions with Health Cloud and Health Cloud Customer Community or Health Cloud Customer Community Plus license

User Permissions Needed
To assign Read access to objects: View Setup and Configuration
  1. Edit the Guest User read access for Provider Search objects and fields.
    1. From Setup, enter Digital Experiences in the Quick Find box, then select All Sites.
    2. Click Builder for the site that contains the provider search component that guest users need access to.
    3. Select the Settings icon in the navigation panel and click General.
    4. For Public Access, select Guest users can see and interact with the site without logging in.
    5. Under Guest User Profile, click the profile name to go to the org Profile page in Setup. You can close the Experience Cloud site builder.
    6. Grant guest users Read access to these Provider Search objects.
      Object Name
      Care Provider Searchable Field
      Care Specialties
      Care Taxonomies
      Contacts
      Healthcare Payer Networks
      Healthcare Providers
      Healthcare Practitioner Facilities
      Healthcare Provider NPIs
      Operating Hours
      Person Languages
    7. Save your work.
  2. Grant Read access to necessary fields by updating Field Permissions as described in the table.
    Object Field
    Care Provider Searchable Field All Fields displayed on provider relationship cards
    Care Specialties Specialty Type
    Healthcare Providers Provider Type and custom fields configured in Care Provider Search Config
    Care Taxonomies Taxonomy Type
    Healthcare Payer Networks Network Type
    Contacts Gender
    Healthcare Practitioner Facilities Custom fields configured in Care Provider Search Config
    Person Languages Language
    Operating Hours Description, Name, and Time Zone
    Healthcare Provider NPIs Active, Name, NPI, NPI Type
  3. Save your work.