Inquiry

Represents the details of an inquiry logged by a sales representative or other user. This object is available in API version 65.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), update(), upsert()

Fields

Field	Details
AccountId	Type reference Properties Filter, Group, Nillable, Sort Description The account associated with the inquiry. This field is a relationship field. Relationship Name Account Refers To Account
CaseId	Type reference Properties Create, Filter, Group, Sort Description The ID of the case associated with the inquiry. Inquiry is an extension of the case. This is a unique field. This field is a relationship field. Relationship Name Case Relationship Type Master-detail Refers To Case (the master object)
Comment	Type textarea Properties Create, Nillable, Update Description The special handling instructions for Inquiry.
DisclaimerText	Type textarea Properties Create, Nillable, Update Description The disclaimer that was presented to the user for the Inquiry.
InquiryChannelType	Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description Specifies the channel through which the inquiry was made. Possible values are: `Email` `Fax` `Call Center` `Field Request` `Web`
IsSignatureCopyRequested	Type boolean Properties Create, Defaulted on create, Filter, Group, Sort, Update Description Indicates whether the signature copy is requested (`true`) or not (`false`). The default value is `false`.
LastReferencedDate	Type dateTime Properties Filter, Nillable, Sort Description The Timestamp for when the current user last viewed a record related to this record.
LastViewedDate	Type dateTime Properties Filter, Nillable, Sort Description The timestamp for when the current user last viewed this record. If this value is null, it’s possible that this record was referenced (LastReferencedDate) and not viewed.
Name	Type string Properties Autonumber, Defaulted on create, Filter, idLookup, Sort Description The name of the inquiry.
Priority	Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description The priority type of the inquiry. Possible values are: `Yes` `No`
RecordTypeId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The record type of the inquiry. This field is a relationship field. Relationship Name RecordType Refers To RecordType
ReferenceRecordId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The reference record ID of the inquiry. This field is a polymorphic relationship field. Relationship Name ReferenceRecord Refers To Visit
ResponseContactPointRecId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The contact method through which the account receives the information. This field is a polymorphic relationship field. Relationship Name ResponseContactPointRec Refers To ContactPointAddress, ContactPointEmail, ContactPointPhone
SourceSystemIdentifier	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description The ID of the record in the external system.
SourceSystemName	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description The name of the external system that generated the record.
Status	Type picklist Properties Defaulted on Create, Filter, Group, Nillable, Sort Description The status of the inquiry. Possible values are: `Assigned` `Draft` `Responded` `Signed` `Submitted` The default value is Draft.
SubmittedDateTime	Type dateTime Properties Create, Filter, Nillable, Sort, Update Description The date and time when the inquiry was submitted.
Territory2Id	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The territory or organizational region associated with the inquiry. This field is a relationship field. Relationship Name Territory2 Refers To Territory2
TerritoryName	Type textarea Properties Create, Nillable, Update Description Stores the name of the related territory when the territory is deleted. This field is only used for reporting purposes.
Type	Type picklist Properties Create, Filter, Group, Restricted picklist, Sort, Update Description The type or category of the inquiry. Possible values are: `Efficacy` `Safety` `Others`

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

InquiryChangeEvent: Change events are available for the object.
InquiryFeed: Feed tracking is available for the object.
InquiryHistory: History is available for tracked fields of the object.

Life Sciences Cloud Developer Guide

Inquiry

Supported Calls

Fields

Associated Objects