OmniSupervisorConfigProfile

Represents the supervisor profiles to which an Omni-Channel supervisor configuration applies. User-level configurations override profile-level configurations. This object is available in API version 41.0 and later.

Supported Calls

create(), delete(), query(), update(), retrieve()

Special Access Rules

To access this object, Omni-Channel must be enabled.

As of Spring ’20 and later, only authenticated internal and external users can access this object.

Fields

Field Details
OmniSupervisorConfigId
Type
reference
Properties
Create, Filter, Group, Sort
Description
A unique identifier for the Omni-Channel supervisor configuration.

This is a relationship field.

Relationship Name
OmniSupervisorConfig
Relationship Type
Lookup
Refers To
OmniSupervisorConfig
ProfileId
Type
reference
Properties
Create, Filter, Group, Nillable, Sort
Description
A unique identifier for the profile that’s associated with this Omni-Channel supervisor configuration. A profile can be associated with only one Omni-Channel supervisor configuration. This field is unique within your org.

This is a relationship field.

Relationship Name
Profile
Relationship Type
Lookup
Refers To
Profile