IncidentRelatedItem

Represents a junction object that relates an Incident to an Asset or Product. This object is available in API version 53.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete(), update(), upsert()

Fields

Field Details
AssetId
Type
reference
Properties
Create, Filter, Group, Nillable, Sort
Description
The Asset ID that's linked to the Incident.
This field is a relationship field.
Relationship Name
Asset
Relationship Type
Lookup
Refers To
Asset
Comment
Type
textarea
Properties
Create, Nillable, Update
Description
A description of the incident as it relates to the item.
ImpactLevel
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Nillable, Sort, Update
Description
The related item’s impact on the incident.
Possible values are:
  • High
  • Low
  • Medium
The default value is High.
ImpactType
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
The effect of the related item on business operations.
Possible values are:
  • Business-Blocking
  • Not Business-Blocking
  • Partially Business-Blocking
The default value is Business-Blocking.
IncidentId
Type
reference
Properties
Create, Filter, Group, Sort
Description
The Incident ID that's linked to the Asset.
This field is a relationship field.
Relationship Name
Incident
Relationship Type
Lookup
Refers To
Incident
Name
Type
string
Properties
Autonumber, Defaulted on create, Filter, idLookup, Sort
Description
The auto-generated ID of the incident-related item.
Product2Id
Type
reference
Properties
Create, Filter, Group, Nillable, Sort
Description
The product (Product2) ID that's linked to the Incident..
This field is a relationship field.
Relationship Name
Product2
Relationship Type
Lookup
Refers To
Product2

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

IncidentRelatedItemChangeEvent
Change events are available for the object.
IncidentRelatedItemFeed
Feed tracking is available for the object.
IncidentRelatedItemHistory
History is available for tracked fields of the object.