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ConvIntelligenceSignalRule

Represents a conversation intelligence signal rule. The rule triggers actions based on real-time intelligence signals from your telephony system or keywords mentioned by support reps or customers. The rule contains a set of conditions (subrules) and the filter logic used to evaluate those conditions to determine whether to trigger actions. This object is available in API version 62.0 and later.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see ConvIntelligenceSignalRule in the Object Reference for the Salesforce Platform.

Fields

Field Name	Field Label	Type	Length
`ActionType`	Action Type	picklist	255
`ActionValue`	Action Value	string	255
`ConversationChannelId`	Conversation Channel ID	reference	18
`CreatedById`	Created By ID	reference	18
`CreatedDate`	Created Date	datetime
`Criteria`	Criteria	string	255
`DeveloperName`	Developer Name	string	80
`Id`	Conversation Intelligence Signal Rule ID	id	18
`IsActive`	Is Active	boolean
`IsDeleted`	Deleted	boolean
`Label`	Label	string	255
`LastModifiedById`	Last Modified By ID	reference	18
`LastModifiedDate`	Last Modified Date	datetime
`ParticipantRole`	Participant Role	picklist	255
`Service`	Service	picklist	255
`SystemModstamp`	System Modstamp	datetime

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