Swarm

Represents a team of agents, Salesforce users, or Slack users in a Slack channel or thread dedicated to solving a problem. This problem can be related to a support case, incident, sales opportunity, or change request. This object is available in API version 55.0 and later.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see Swarm in the Object Reference for the Salesforce Platform.

Fields

Field Name Field Label Type Digits Length Precision Scale
ChannelType Channel Type picklist 255
CollaborationRoomId Collaboration Room ID reference 18
CollaborationTool Collaboration Tool picklist 255
CollaborationUrl Collaboration URL url 255
CreatedById Created By ID reference 18
CreatedDate Created Date datetime
CurrencyIsoCode Currency ISO Code picklist 3
EndedDateTime Ended Date Time datetime
HelpNeeded Swarm Description textarea 32000
Id Swarm ID id 18
IsDedicatedChannel Dedicated Channel boolean
IsDeleted Deleted boolean
LastModifiedById Last Modified By ID reference 18
LastModifiedDate Last Modified Date datetime
LastReferencedDate Last Referenced Date datetime
LastViewedDate Last Viewed Date datetime
MessageKey Message Timestamp string 254
Name Name string 255
OwnerId Owner ID reference 18
RelatedRecordId RelatedRecord ID reference 18
StartedDateTime Started Date Time datetime
Status Status picklist 40
SystemModstamp System Modstamp datetime
UsageType Usage Type picklist 255