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Swarm

Represents a team of agents, Salesforce users, or Slack users in a Slack channel or thread dedicated to solving a problem. This problem can be related to a support case, incident, sales opportunity, or change request. This object is available in API version 55.0 and later.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see Swarm in the Object Reference for the Salesforce Platform.

Fields

Field Name	Field Label	Type	Length
`ChannelType`	Channel Type	picklist	255
`CollaborationRoomId`	Collaboration Room ID	reference	18
`CollaborationTool`	Collaboration Tool	picklist	255
`CollaborationUrl`	Collaboration URL	url	255
`CreatedById`	Created By ID	reference	18
`CreatedDate`	Created Date	datetime
`CurrencyIsoCode`	Currency ISO Code	picklist	3
`EndedDateTime`	Ended Date Time	datetime
`HelpNeeded`	Swarm Description	textarea	32000
`Id`	Swarm ID	id	18
`IsDedicatedChannel`	Dedicated Channel	boolean
`IsDeleted`	Deleted	boolean
`LastModifiedById`	Last Modified By ID	reference	18
`LastModifiedDate`	Last Modified Date	datetime
`LastReferencedDate`	Last Referenced Date	datetime
`LastViewedDate`	Last Viewed Date	datetime
`MessageKey`	Message Timestamp	string	254
`Name`	Name	string	255
`OwnerId`	Owner ID	reference	18
`RelatedRecordId`	RelatedRecord ID	reference	18
`StartedDateTime`	Started Date Time	datetime
`Status`	Status	picklist	40
`SystemModstamp`	System Modstamp	datetime
`UsageType`	Usage Type	picklist	255

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Salesforce Field Reference Guide