VoiceCallRecording

Represents a call recording in Service Cloud Voice and Sales Dialer. Call recordings for Service Cloud Voice with Amazon Connect and for Service Cloud Voice with Partner Telephony from Amazon Connect are stored in S3 buckets on your Amazon Web Services (AWS) account and can be accessed via AWS. Call recordings for Sales Dialer are saved as files in Salesforce.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see VoiceCallRecording in the Object Reference for the Salesforce Platform.

Fields

Field Name	Field Label	Type	Digits	Length
`CreatedById`	Created By ID	reference		18
`CreatedDate`	Created Date	datetime
`DurationInSeconds`	Duration in Seconds	int	8
`Id`	Voice Call Recording ID	id		18
`IntelligenceScore`	Intelligence Score	int	9
`IsConsented`	Is Consented	boolean
`IsDeleted`	Deleted	boolean
`LastModifiedById`	Last Modified By ID	reference		18
`LastModifiedDate`	Last Modified Date	datetime
`MediaContentId`	ContentDocument ID	reference		18
`Name`	Voice Call Recording Name	string		255
`OwnerId`	Owner ID	reference		18
`SystemModstamp`	System Modstamp	datetime
`UploadDateTime`	Upload DateTime	datetime
`VoiceCallId`	Voice Call ID	reference		18

Salesforce Field Reference Guide

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VoiceCallRecording

Fields