ServiceResource

Represents a service technician or service crew in Field Service and Salesforce Scheduler, or an agent in Workforce Engagement. This object is available in API version 38.0 and later.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see ServiceResource in the Field Service Developer Guide, Object Reference for the Salesforce Platform, Salesforce Scheduler Developer Guide, and Work.com Developer Guide.

Fields

Field Name Field Label Type Digits Length Precision Scale
AccountId Account ID reference 18
CreatedById Created By ID reference 18
CreatedDate Created Date datetime
CurrencyIsoCode Currency ISO Code picklist 3
Description Description textarea 32000
Id Resource ID id 18
IsActive Active boolean
IsCapacityBased Capacity-Based boolean
IsOptimizationCapable Include in Scheduling Optimization boolean
LastKnownLatitude Last Known Latitude double 18 15
LastKnownLocation Last Known Location location 0 0 0 0
LastKnownLocationDate Last Known Location Date datetime
LastKnownLongitude Last Known Longitude double 18 15
LastModifiedById Last Modified By ID reference 18
LastModifiedDate Last Modified Date datetime
LastReferencedDate Last Referenced Date datetime
LastViewedDate Last Viewed Date datetime
LocationId Location ID reference 18
Name Name string 255
OwnerId Owner ID reference 18
RelatedRecordId User ID reference 18
ResourceType Resource Type picklist 255
SchedulingConstraintId Constraint ID reference 18
ServiceCrewId Service Crew ID reference 18
SystemModstamp System Modstamp datetime