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LiveChatUserConfig

Represents a setting that controls the console settings for Chat users. This object is available in API version 24.0 and later.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see LiveChatUserConfig in the Object Reference for the Salesforce Platform.

Fields

Field Name	Field Label	Type	Digits	Length
`AutoGreeting`	Auto Greeting	textarea		1000
`Capacity`	Chat Capacity	int	9
`CreatedById`	Created By ID	reference		18
`CreatedDate`	Created Date	datetime
`CriticalWaitTime`	Critical Wait Alert Time (seconds)	int	9
`CustomAgentName`	Custom Agent Name	string		255
`DeveloperName`	Developer Name	string		80
`HasLogoutSound`	Play a notification sound if Omni Channel loses connection	boolean
`HasNotifications`	Notifications Enabled	boolean
`HasRequestSound`	Play a notification sound for chat requests	boolean
`HasSneakPeek`	Sneak Peek Enabled	boolean
`HasTransferConferenceGreeting`	Disable Auto Greeting on Transfer/Conference	boolean
`Id`	Chat Agent Configuration ID	id		18
`IsAutoAwayOnDecline`	Auto Away on Decline	boolean
`IsDeleted`	Deleted	boolean
`Language`	Master Language	picklist		40
`LastModifiedById`	Last Modified By ID	reference		18
`LastModifiedDate`	Last Modified Date	datetime
`MasterLabel`	Chat Agent Configuration Name	string		80
`OptionsHasAgentFileTransfer`	Agent File Transfer Enabled	boolean
`OptionsHasAgentSneakPeek`	Agent Sneak Peek Enabled	boolean
`OptionsHasAssistanceFlag`	Assistance Flag Enabled	boolean
`OptionsHasChatConferencing`	Chat Conferencing Enabled	boolean
`OptionsHasChatMonitoring`	Chat Monitoring Enabled	boolean
`OptionsHasChatTransferToAgent`	Chat Transfer To Agents Enabled	boolean
`OptionsHasChatTransferToButton`	Chat Transfer To Chat Buttons Enabled	boolean
`OptionsHasChatTransferToSkill`	Chat Transfer To Skills Enabled	boolean
`OptionsHasTransferConferenceGreeting`	HasTransferConferenceGreeting	boolean
`OptionsHasVisitorBlocking`	Visitor Blocking Enabled	boolean
`OptionsHasWhisperMessage`	Whisper Messages Enabled	boolean
`OptionsIsAutoAwayOnPushTimeout`	Auto Away on Push Time-Out	boolean
`SupervisorDefaultAgentStatus`	Default Agent Status Filter	picklist		255
`SupervisorDefaultButtonId`	Chat Button ID	reference		18
`SupervisorDefaultSkillId`	Skill ID	reference		18
`SystemModstamp`	System Modstamp	datetime

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Salesforce Field Reference Guide