No Results

Search Tips:

Please consider misspellings
Try different search keywords

PublicComplaint

Represents the complaints submitted by public users. This object is available in API version 49.0 and later.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see PublicComplaint in the Case Management Guide, Emergency Response Management Object Reference, Object Reference for the Salesforce Platform, and Public Sector Solutions Developer Guide.

Fields

Field Name	Field Label	Type	Length	Precision	Scale
`AccountId`	Account ID	reference	18
`BusinessAddress`	Business Address	textarea	1000
`BusinessName`	Business Name	string	255
`CauseSubtype`	Cause Subtype	picklist	40
`CauseType`	Cause Type	picklist	40
`Comments`	Comments	textarea	65000
`CompensationAmount`	Compensation Amount	currency		18	0
`ComplaintCaseId`	Case ID	reference	18
`ComplaintCaseStatus`	Complaint Case Status	picklist	40
`ComplaintSubType`	Subtype	picklist	40
`ComplaintType`	Type	picklist	40
`CreatedById`	Created By ID	reference	18
`CreatedDate`	Created Date	datetime
`CurrencyIsoCode`	Currency ISO Code	picklist	3
`Description`	Description	textarea	20000
`Email`	Email ID	email	80
`EscalationCause`	Escalation Cause	picklist	40
`FirstName`	First Name	string	255
`Id`	Public Complaint ID	id	18
`IncidentDate`	Incident Date	date
`IsComplainantAuthorized`	Is Complainant Authorized	boolean
`IsDeleted`	Deleted	boolean
`IsReporterConfidential`	Is Reporter Confidential	boolean
`LastModifiedById`	Last Modified By ID	reference	18
`LastModifiedDate`	Last Modified Date	datetime
`LastName`	Last Name	string	255
`LastReferencedDate`	Last Referenced Date	datetime
`LastViewedDate`	Last Viewed Date	datetime
`MobileNumber`	Mobile Number	phone	40
`Name`	Complaint ID	string	255
`OwnerId`	Owner ID	reference	18
`Priority`	Priority	picklist	40
`ProductType`	Product Type	picklist	40
`ReceivedDate`	Received Date	date
`ReporterAddress`	Reporter Address	textarea	1000
`ReporterCategory`	Reporter Category	picklist	40
`ReporterOrganization`	Reporter Organization	string	255
`ShouldInclInRegulatoryRpt`	Include In Regulatory Report	boolean
`SourceType`	Source Type	picklist	40
`Status`	Status	picklist	40
`Subject`	Subject	string	255
`SystemModstamp`	System Modstamp	datetime

Login

Products

Experiences

Agentforce

Sales

Service

Marketing

Commerce

Analytics

Slack

Net Zero

Small Business

Data

Salesforce Platform

Customer Success

Partner Apps & Experts

Discover the #1 AI CRM

Discover the #1 AI CRM

Automotive

Communications

Engineering, Construction & Real Estate

Consumer Goods

Education

Energy & Utilities

Financial Services

Healthcare & Life Sciences

Manufacturing

Media

Nonprofit

Professional Services

Public Sector

Retail

Technology

Travel, Transportation & Hospitality

Explore Salesforce for industries.

Explore Salesforce for industries.

Customer Stories

Salesforce on Salesforce Stories

Trailblazer Stories

Explore success stories.

Explore success stories.

Learning on Trailhead

Events

Resources

Blogs

Become a Trailblazer.

Become a Trailblazer.

Help & Documentation

Communities

Services & Plans

Account Management

Questions? We can help.

Questions? We can help.

About Salesforce

Our Values

Our Impact

Careers

Newsroom

Legal

More Salesforce Brands

Hear our story.

Hear our story.

Events

My List

Explore Salesforce+.

Explore Salesforce+.

Login

Products

Experiences

Contact Us

By phone

Online

Products

Experiences

Developer Centers

Salesforce Platform

Industries

Resources

Developer Tools

Build Skills