PublicComplaint

Represents the complaints submitted by public users. This object is available in API version 49.0 and later.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see PublicComplaint in the Case Management Guide, Emergency Response Management Object Reference, Object Reference for the Salesforce Platform, and Public Sector Solutions Developer Guide.

Fields

Field Name Field Label Type Digits Length Precision Scale
AccountId Account ID reference 18
BusinessAddress Business Address textarea 1000
BusinessName Business Name string 255
CauseSubtype Cause Subtype picklist 40
CauseType Cause Type picklist 40
Comments Comments textarea 65000
CompensationAmount Compensation Amount currency 18 0
ComplaintCaseId Case ID reference 18
ComplaintCaseStatus Complaint Case Status picklist 40
ComplaintSubType Subtype picklist 40
ComplaintType Type picklist 40
CreatedById Created By ID reference 18
CreatedDate Created Date datetime
CurrencyIsoCode Currency ISO Code picklist 3
Description Description textarea 20000
Email Email ID email 80
EscalationCause Escalation Cause picklist 40
FirstName First Name string 255
Id Public Complaint ID id 18
IncidentDate Incident Date date
IsComplainantAuthorized Is Complainant Authorized boolean
IsDeleted Deleted boolean
IsReporterConfidential Is Reporter Confidential boolean
LastModifiedById Last Modified By ID reference 18
LastModifiedDate Last Modified Date datetime
LastName Last Name string 255
LastReferencedDate Last Referenced Date datetime
LastViewedDate Last Viewed Date datetime
MobileNumber Mobile Number phone 40
Name Complaint ID string 255
OwnerId Owner ID reference 18
Priority Priority picklist 40
ProductType Product Type picklist 40
ReceivedDate Received Date date
ReporterAddress Reporter Address textarea 1000
ReporterCategory Reporter Category picklist 40
ReporterOrganization Reporter Organization string 255
ShouldInclInRegulatoryRpt Include In Regulatory Report boolean
SourceType Source Type picklist 40
Status Status picklist 40
Subject Subject string 255
SystemModstamp System Modstamp datetime